Check the details
Feya reviews the enquiry and flags missing information, such as the moving date, addresses, floors, lift access, or photos.
AI support for moving companies
Spend less time on enquiries and quotes.
We set up Feya to help with your customer enquiries. It checks for missing details and prepares reply and quote drafts using your rates and rules. You review the work before it goes to customers.
We handle setup and ongoing support.
Start with one part of your work.
Your rates.
Your rules.
Your review.
Moving enquiryExample
“We’re moving a two-bedroom flat next month. Could you send a quote?”
Property: two-bedroom flat
Moving date & addresses needed
Floors & lift access to confirm
Next step: a reply draft for your review
01 Your rates and rules
02 Drafts for review
03 Setup and ongoing support
Connectors
Messaging, email and files.
AI providers
A provider selected for your workflow.
Examples to discuss for your pilot. We confirm availability and connections before setup.
01 / Who it helps
For moving companies with too much desk work.
Customer messages arrive while you are on a job. Quotes need addresses, dates, photos, and access details. The same questions come up again and again.
Feya helps prepare that work so you can spend less time starting each reply from scratch.
02 / The first workflow
Start with enquiries and quote drafts.
Prepare a reply
Feya drafts a reply using your examples and preferred tone. You check it before it is sent.
Prepare a quote
Feya uses the rates and rules you provide to prepare a quote draft. It flags information that needs your judgment.
We agree what the pilot includes before setup. Other tasks, such as invoice drafts or reminders, can be discussed once the first workflow is useful.
03 / Review and control
Check the work before it goes out.
Start with drafts for review. You check the customer details, price, and wording. You decide what is ready to send.
We agree which tools Feya can use and which actions need your approval before setup.
Read the conversation
- Feya
Hey Alex, we’ve got two new enquiries: Brussels to Leuven and Antwerp to Ghent. I’ve prepared both drafts.
- Feya
For Leuven, I’m asking for the date and access details.
For Ghent, I checked the photos: roughly 20–25 m³, still needs your review.
Want to check both before I send? - Alex
Leuven looks good. For Ghent, add a question about parking.
Once that’s done, I’ll send them myself. - Feya
Done, I’ve added it! Once you’ve sent them and the dates are confirmed, I’ll add them to your calendar.
We can discuss using the web console or Telegram to review work. We confirm the tools and approval steps for your pilot before it starts.
04 / An example
See a draft before you decide.
We can walk through an example enquiry, the missing details, and the reply or quote prepared for review.
The customer enquiry
“Hi, we’re moving from a two-bedroom flat in Brussels to Leuven next month. Could you send us a quote?”
Details to check before quoting
- Moving date and both full addresses
- Floors, lift access, and parking at both properties
- Photos or a list of the items to move
The reply draft
Hi, thanks for getting in touch about your move.
To help us prepare a quote, could you share your preferred moving date and the full addresses in Brussels and Leuven?
Please also let us know the floor, lift access, and parking at each address. Photos or a list of the items you’re moving would help too.
Thank you!
Your review: check the questions and wording before sending.
05 / Setup and pilot
Start small.
Check whether it helps.
Setup time depends on your tools and the work included. We agree the schedule before starting.
Choose the work
We look at how you handle enquiries and choose one part to improve.
Set it up
We work with your rates, example replies, tools, and approval rules. We test sample cases before using it on live work.
Review the results
During the pilot, we check how much editing the drafts need and whether they save you time. We fix problems before discussing more tasks.
Service and price
Setup, then ongoing support.
There is a setup fee and a monthly service fee. We agree the work included, the support provided, and the price before you start. Any separate software or AI subscription costs are explained in advance.
Discuss a pilot06 / Before you start
A few good questions.
What will Feya do first?
We suggest starting with customer enquiries and quote drafts. The exact tasks are agreed for your pilot.
Do I need to change my software?
We check your current tools first and confirm what we can connect before you commit.
What happens when a draft is wrong?
You can correct it before it is sent. We review recurring mistakes and update the setup where needed. Drafts still need checking.
Does Feya make decisions for me?
You provide the rates and rules. You review prices and customer messages, and make the decisions that need your judgment.
How will we know if it is useful?
We compare the time you spend preparing and checking the work during the pilot. We also look at delays, missed enquiries, and mistakes.
Who handles setup and maintenance?
We do. The service includes the setup and ongoing support agreed for your pilot.
How is customer information handled?
Before setup, we explain what information Feya needs, which services process it, who can access it, and how it is stored. We agree the access needed for your workflow.
Show us how you handle an enquiry.
We will look at your current process and discuss whether a small pilot makes sense for your business.